Terms of Service

These Terms of Service ("Terms") govern your use of the website at redlinerevenue.com (the "Site") and any services provided by Redline Revenue ("we," "us," or "our"). By using the Site or engaging our services, you agree to these Terms.

1. Services

Redline Revenue provides done-for-you booking and automation systems for mechanics. We offer two service tiers:

• The Redline Defense System ($397/month): Includes a custom booking website, calendar with online scheduling, deposit collection, SMS appointment reminders, missed call text-back, webchat widget, Google Business Profile optimization, and automated review requests. Setup and management are fully included.
• The Full Throttle Offense System ($1,197/month): Available after 30 days on the Defense System. Replaces (does not stack on top of) the $397 base. Includes everything in the Defense System plus Google Ads management, AI booking bot, automated lead follow-up sequences, and monthly strategy calls. Ad spend ($500–$750/month recommended) is paid directly to Google and is not included in the monthly fee.

2. Guarantees

We stand behind our work with the following guarantees. Each guarantee has specific terms and conditions:

2a. "Love Your Website" Guarantee (Defense System)

During the initial setup period (approximately the first 7 days), we will build your custom website. We do not launch until you approve the design. You may request unlimited revisions at no additional cost during this setup period. Once you approve the site and it goes live, subsequent design changes are handled as standard support requests.

2b. "First Job" Guarantee (Defense System)

If the system does not generate at least one (1) new booked job within 30 calendar days of your system going live, your second month of service is free. A "new booked job" means a confirmed appointment from a customer who found or contacted you through a Redline-managed channel (website, text-back, webchat, or booking calendar). This guarantee requires that your system is fully active (not paused or partially configured) and that you are responsive to incoming leads and appointments during the 30-day period.

2c. "Profitable in 60 Days" Guarantee (Full Throttle Offense System Only)

If the total revenue from jobs booked through Redline-managed channels does not exceed your total investment (monthly retainer plus ad spend paid to Google) within 60 calendar days of your Full Throttle system going live, we will continue providing the Full Throttle service at no additional retainer cost until that threshold is met.

This guarantee is subject to the following conditions:

• You must be on the Full Throttle Offense System ($1,197/month tier).
• You must maintain the recommended minimum ad spend during the 60-day period.
• You must be responsive to leads (responding to inquiries within a reasonable timeframe, typically the same business day).
• You must follow the recommended setup and configuration guidelines provided during onboarding.
• Revenue is measured by jobs booked through Redline-managed channels only (Google Ads, website, text-back, AI bot).
• "Work free" means we waive the monthly retainer fee. Ad spend paid to Google is still your responsibility.

3. Payment Terms

• All fees are billed monthly in advance on the same date each month via Stripe.
• Payment is due on the billing date. We accept major credit cards and ACH transfers through Stripe.
• If a payment fails, we will attempt to process it again and notify you. If payment is not received within 7 days of the billing date, we reserve the right to pause your services until payment is made.
• Prices are in US Dollars (USD).

4. Cancellation

Both service tiers are month-to-month. There are no long-term contracts.

• You may cancel at any time by sending an email to team@redlinerevenue.com.
• Cancellation takes effect at the end of your current billing period. You will retain access to your system through the end of the paid period.
• We do not issue prorated refunds for partial months.

5. Intellectual Property

• Your content: You retain ownership of all content you provide to us (photos, logos, business information).
• Our platform and tools: Our proprietary systems, automations, workflows, software, and any materials we create as part of the service remain the property of Redline Revenue.

6. Disclaimer of Results

Individual results depend on market conditions, geographic area, service pricing, business responsiveness, and other factors outside our control. While our system is designed to increase bookings and reduce revenue leaks, we do not guarantee any specific revenue outcome, number of leads, or business results beyond the specific guarantees outlined in Section 2.

Any statistics, projections, or estimates provided through the Revenue Leak Quiz or on the Site are for illustrative purposes only and are based on the information you provide. Actual results may differ.

7. Limitation of Liability

To the maximum extent permitted by law, Redline Revenue's total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total fees you have paid to us in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost business opportunities, regardless of whether we were advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless Redline Revenue, its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of our services, your violation of these Terms, or your violation of any law or regulation.

9. Use of the Site

• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• You may not use the Site in any way that could damage, disable, or impair the Site or interfere with any other party's use of the Site.
• You may not attempt to gain unauthorized access to any part of the Site or any systems or networks connected to the Site.

10. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration administered by a mutually agreed-upon arbitration service, conducted in the state where Redline Revenue is headquartered.

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For active clients, material changes will be communicated via email at least 14 days before they take effect. Continued use of the Site or services after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, contact us at:

• Email: team@redlinerevenue.com
• Business: Redline Revenue